Effective Date: June 10, 2024
Last Updated: June 10, 2024
1. Overview
Provantara AG (“Provantara”, “we”, “our”, or “us”) is committed to safeguarding the privacy and confidentiality of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, store, and protect personal information, and explains your rights and choices regarding your data.
Our privacy practices are guided by discretion, security, and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Swiss and international frameworks.
2. Information We Collect
We may collect and process the following categories of personal information:
Contact Information: Name, email address, phone number, mailing address.
Professional Information: Company name, role, industry, website.
Service-Related Data: Service inquiries, tasks submitted, budget ranges, project descriptions.
Technical Data: IP address, browser type, device identifiers, usage logs.
Communications: Any correspondence sent via our forms, email, or messaging platforms.
We do not knowingly collect data from individuals under the age of 18.
3. How We Use Your Information
Your data is used with precision and purpose. Provantara may use personal information for:
Providing tailored advisory services and fulfilling client requests
Managing onboarding processes and consultations
Conducting internal assessments and research for service improvement
Enhancing user experience and optimizing website performance
Complying with legal obligations and industry regulations
Safeguarding the integrity of client and company assets
We do not sell your information or share it for advertising purposes.
4. Legal Basis for Processing
We process your information under one or more of the following legal bases:
Consent: When you voluntarily submit information through forms or communications
Contractual Necessity: To fulfill our obligations in providing requested services
Legitimate Interest: To operate and improve our services, protect clients, and ensure security
Legal Obligation: Where processing is necessary to comply with applicable laws
5. Disclosure of Information
We may disclose your information only in the following cases:
When legally required by law enforcement, courts, or regulatory bodies
With your express consent
All disclosures are limited, monitored, and executed with discretion.
6. Data Storage & Security
Your data is securely stored on encrypted systems located in jurisdictions with strong privacy protections. We implement strict administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
Only authorized personnel with a business need-to-know are permitted access to client information.
7. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by law. You may request deletion of your information by contacting us (see Section 10).
8. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your data under certain circumstances
Objection: Object to our processing based on legitimate interest
Restriction: Request a pause in processing while a concern is being resolved
Portability: Request your data in a structured, commonly used format
To exercise any of these rights, contact us at: [privacy@provantara.com]
9. Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience, monitor site performance, and ensure security. You may adjust your browser settings to reject non-essential cookies.
We use anonymous analytics tools. No personally identifiable data is shared with third-party advertisers.
10. Contact Us
For privacy-related inquiries or requests:
Provantara AG
[privacy@provantara.com]
[https://provantara.com]
11. Updates to This Policy
We reserve the right to update this policy at any time to reflect changes in our practices or regulatory requirements. Any material changes will be clearly posted on this page with the revised effective date.
Discretion is not only a value — it’s our operational standard.
We appreciate your trust.